Activate your gift cards
For security reasons, gift cards are activated 7 days after the delivery date.
Only from that moment on can you use them. You do not have to do anything, activation is automatic.
Activate a gift card?
Activation is automatic on day 7 after the delivery date. You do not have to do anything.
Want to activate earlier? For security reasons, this can only be done by the orderer. Send your order confirmation to [email protected] with the request to activate. Only activate after you know that they have arrived safely at the recipient.
Gift vouchers not arrived? Block in time.
Of course it can happen that your gift certificate arrives 1 or 2 days later. Or that the recipient forgets to thank you and you doubt that it has arrived. Don't panic. You can block your gift card up to 6 days after the original delivery date.
Send your order confirmation to [email protected] with the request to block the gift cards or call our customer service at 088 -110 8050. We will work with you to find a solution.
If you do not let us block the giftcards, they will be activated automatically on day 7. Once activated gift cards cannot be claimed.